Privacy and Cookie Policy

Last Updated: 28 September 2023

Welcome to Woodfloors4u Ltd!

At Woodfloors4u Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookie Policy explains how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information such as:

- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information

1.2 Non-Personal Information

We may also collect non-personal information, including:

- IP address
- Browser type
- Operating system
- Referring website
- Clickstream data

2. How We Use Your Information

We use your information for the following purposes:

- To process and fulfill your orders
- To provide customer support and respond to your inquiries
- To send you marketing and promotional materials (with your consent)
- To improve our website and services
- To comply with legal obligations

3. Cookies and Similar Technologies

3.1 Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. We use cookies for:

- Authentication and security
- Website functionality
- Analytics and performance tracking
- Marketing and advertising

3.2 Managing Cookies

You can manage cookies through your browser settings. You have the option to block or delete cookies, but this may affect your ability to use our website fully.

4. Disclosure of Your Information

We may disclose your personal information to:

- Service providers and third-party partners who assist us in delivering our services
- Legal authorities when required to comply with the law
- Successors in the event of a merger, acquisition, or sale of our company

5. Data Security

We take data security seriously and employ measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

- Access and review your personal information
- Correct inaccuracies in your personal information
- Withdraw consent for marketing communications
- Request the deletion of your personal information

7. Contact Us

If you have questions or concerns about our Privacy and Cookie Policy or the handling of your personal information, please contact us at:

Woodfloors4u Ltd
Independent Barn, Forest Farm, Forest Road, Ilford, Essex
Greater London IG6 3HQ
Phone: 0208 500 1940

8. Changes to this Policy

We may update this Privacy and Cookie Policy from time to time. The latest version will be posted on our website with the effective date.